Guide to purchasing a replacement telephone system
Do you need to expand or replace your current telephone system? - this guide is intended to help you prepare your requirements
What can berkshire telephone systems do for your business
The importance of a reliable business telephone system cannot be underestimated by companies of any shape or size. It is vital to have a solution that has all the specific functions your business requires and can cope with the demands of the modern customer.
Telephony systems are central to maintaining both internal communications between colleagues and providing a consistent external line for your customers.
We can offer you a choice of solutions that will meet your business needs: Hosted Voice or your own on site telephone system
Whether you choose to go with Hosted or have your own telephone system regardless of size we have a product that will meet your requirements.
Hosted Voice is a managed telephone solution delivering your calls straight to your desktop phones or computers with no telephone system required in your office
With our Hosted Voice telephony solution we can cater for your business whatever it size and however many locations you are based at. You have the choice of Cisco or Polycom IP phones and on a 3 year contract we will give you these for free.
If you prefer to have you own telephone system then the Unify OpenScape business tick all the boxes these systems provide IP connectivity and unified communication in addition to TDM, offering users an attractive positioning and competitive pricing.
The OpenScape business X1 supports up to 30 users and is the ideal choice for small customers with SIP trunking and ISDN options.
For larger businesses the OpenScape business X3, X5 and X8 are available, these will support up to 500 users.
All the OpenScape business systems allow use of analogue, digital and IP telephones, other features include voicemail, auto attendant, and voice and unified communications mobility. There is a wide choice of Unify IP and TDM OpenStage telephones with features to suit any user. Visit our website or telephone us for more information about the unify OpenScape business and Hosted Voice.
If you need to renew your maintenance contract on your Siemens HiPath 3000 or Unify OpenScape Business call us for a competitive renewal price.
For small businesses requiring up to 8 telephones then the highly reliable Panasonic KX TEA 308 is an ideal system, for 9 to 24 users then the Panasonic KX TES 824 becomes a cost effect choice, with a selection of 4 system telephones and wide selection of analogue phones that can be connected, other options include caller id, auto-attendant and voicemail.
Businesses often overlook the cost of their telephone line rental and call cost. Is your business paying too much for your telephone line rental and phone calls, let us compare your exsiting telephones bill with our service and let us show you how much money we can save your business.
How would you like to reduce your phone bill?
This includes local calls, national calls, international calls, as well as reductions on mobile calls. Very simply - there are other alternatives to BT.
We can offer you savings on your calls and line rental
This means that without changing your existing telephone lines, telephone numbers or telephone system you can cut the cost of the rental you pay for your telephone lines, outbound calls your company makes.
Unlike other companies we will not tie you in to long term contracts
call us today and let us help you to reduce you expenditure.
The Orchid PBX308+ manual with features, full programming guide and FAQ's- download the PDF
The Orchid PBX308+ extension user guide - download the PDF
For Panasonic KX-Tea308 and Tes 824 telephone systems - click image >
Panasonic KX-Tea and Tes systems download the brochure
The Panasonic KX-TEA308 support 8 telephones and the KX-TES824 telephone system up to 24 extensions
There is a choice of four system telephones and you can also use standard analogue phones i.e. BT converse, plus much more
Unify Openstage telephone choices, OpenStage is the design award winning phone family with following different models:
OpenStage 5 is a wall mountable SIP telephone with elementary features and eight programmable keys.
OpenStage 10 T is a wall mountable entry model TDM telephone with basic features and three preconfigured function keys.
OpenStage 15 is a cost-effective telephone with eight free programmable function keys and a two line display. Available as SIP, HFA and TDM phone.
OpenStage 20 is a full-featured speakerphone with intuitive and interactive user interface. A universal solution for efficient and professional telephony. Available as TDM, HFA and SIP phone.
OpenStage 30 T is a multi functional telephone with eight free programmable function keys and a two line display. Available as TDM phone.
OpenStage 40 is recommended for use as an office phone, e.g. for desk sharing, people working in teams or call center staff. Available as SIP, HFA and TDM phone.
OpenStage 60 combines a maximum of usability with a clear intuitive and sleek design. Applications and personalization options make this phone the first choice for boss-/secretary environments and people interacting with lots of other devices. Available as SIP, HFA and TDM phone.
Openstage Key Modules provides additional freely programmable keys, versions available for the Openstage 15, 40, 60 and 80 telephones
For Unify OpenScape Business telephone systems - click image >
OpenScape Business X3, X5 or X8 are "All-In-One" HW platforms with onboard IP access and support for up to 500 subscribers with IP, digital (UP0E), ISDN (BRI), analogue (a/b), cordless (DECT) devices. UC Smart application is fully embedded. Connection to public WAN is done via SIP (LAN), ISDN (BRI and PRI) or analogue trunks.
OpenScape Business combines the best of the HiPath 3000 and OpenScape Office in a unified software solution architecture based on modern and innovative communication technologies. All-In-One Unified Communication solution for small and medium enterprises Integrated voice services
OpenScape Business combines the best of the HiPath 3000 and OpenScape Office in a unified software solution architecture based on modern and innovative communication technologies.
All-In-One Unified Communication solution for small and medium enterprises Integrated voice services Easy to handle migration from HiPath 3000 to OpenScape Business, System box and almost all existing devices can be reused only the motherboard and the software has to be replaced.
Unify OpenScape Business overview
Maintenance contract for Siemens & Unify telephone systems
It is easy to set up maintenance support. Just give us a call or drop us an email and let us know what equipment needs covering and we can advise you as to price and how to proceed.
In the meantime here's some information to get you started: Our contracts are available for a minimum of one year Discounts are available if you wish to increase the term of the contract to three years or more.
Renewal paperwork is activated prior to the renewal date and payment by this date will ensure continued cover Notice to terminate the agreement is 60 days prior to the expiration date
Your system may be subject to a survey prior to entering an agreement.
The cost of the contract is determined by the amount of equipment that needs covering and the level of service required.
Our main levels of cover are:
Level A - Monday to Friday 9am to 5pm (excluding Bank Holidays) Level B - Monday to Saturday 9am to 5pm (excluding Bank Holidays) Level C - Monday to Sunday 9am to 5pm (excluding Bank Holidays)
Further levels have been created to offer that tailor made cover for your specific business needs so please feel free to ask if the levels above don't quite work for you.
Cover includes: Access to our helpdesk Remote diagnostics Replacement of equipment Programming changes Engineer's site visit
Your first port of call for any fault, or query would be to report it to our helpdesk You will be asked a series of questions to help diagnose the problem. The next step would be an immediate fix, further investigation or an engineer's visit. We hold detailed records of all our customer's sites which help us to resolve your problems quickly and efficiently.
Response times are 4 hours for major faults and 16 hours for minor faults but please be assured that we endeavour to assist you as quickly as possible and most faults are treated well within the guide times stated.
Pre-Owned Telephone Systems & Telehones
We supply a wide range of refurbished telephone systems, cards and systems telephones. All our refurbished equipment comes with a 3, 6 or 12 month warranty
The list below is just a guide - if you need phones or cards for systems not shown below we can still supply these
Siemens: ISDX systems cards and system phones such as DT60's Siemens: Realitis complete systems, systems cards and system phones Siemens: Unify: HiPath 3000 range. Complete systems, system cards and phones OptiPoint 500, OptiPoint IP and OpenStage phones
Alcatel Avaya IP office system telephones BT Meridian Norstar and Nortel telephones Mitel Panasonic: KX-TD and KX-TDA cards and phones Samsung DC range of system phones
For pricing and information please email us your requirements and we will email back a quote
Konftel Audio Confernencing click the image to download the PDF
Reliable audio conferencing solution where your meeting experience is put first. Konftel conference solutions are developed with the user in focus in order to provide easy-to-use products with excellent and clever design OmniSound® technology is embedded in all Konftel models and offers you the benefit of enjoying superior sound and crystal clear teleconferences every time.
Distance meetings are an efficient way of sharing critical information. Konftel's broad range of conference phones offers solutions for every situation.
Plantronics Calisto 620 Confernencing click the image to download the PDF
The first wireless speakerphone designed for UC, Calisto® 620 seamlessly integrates calls from your laptop, smartphone or tablet in a lightweight portable solution that sounds great and sets up easily, without cords or fuss. Its wireless simplicity delivers untethered all-day productivity, with a reliable seven-hour talk time and the ability to answer/end or mute your call from any device
Battey Back Up - Borri
The Borri B400 - a new range of compact and reliable UPS featuring On-line Double Conversion technology. The unit can also be supplied with a powerful internal charger for backup times of up to 8 hours with a 6 hour recovery time. The B400 is genuinely "plug & play" and is delivered ready for immediate use. The Borri Range is suitable for all loads requiring Pure True Uninterrupted Power
Battery Back Up- Riello Net Power UPS guide
Download the Riello net power battery backup guide - more guides can be found in the 'UPS Battery Backup ' sections
Kalika Door Entry Product guide
Kalika supply products within the telecommunications and security sectors including our market leading Ulydor PBX Door Phone and Access Control Systems. Kalika pride themselves on providing quality products at affordable prices reassuringly backed by a support team that is second to none.
Ulydor is a Modular, Expandable PBX Door Phone & Access Control System. It can be Programmed to dial any number or hunt group at the push of a button when connected to Either a PBX telephone system or via a GSM gateway. With its 2 built-in relays, it can be used to remotely unlock doors, open gates, control cameras, lights etc.
Long Range cordless phone from BT
BT Elements 1K single - user guide
upto 1000m range outside, great for garden centres , builders yards, large gardens etc. Product details
Cordless telephone GAP compatible Pack of 1, plus additional handset 50 name & number directory Caller display 40 number calls list 10 number redial list